At Shanta’s Kitchen Secrets, we take great care in preparing, packaging, and delivering our homemade pickles. Customer satisfaction is important to us, and this policy outlines the conditions for returns, replacements, and refunds.
Due to the nature of food products, we do not accept returns of delivered items unless the product received is damaged, defective, or incorrect.
If you receive a damaged, leaking, or incorrect product, please contact us within 24 hours of delivery with clear photos of the package and product.
Refunds may be approved only in the following situations:
Once your request is reviewed and approved, the refund will be processed to the original payment method within 5–7 business days.
Orders can be cancelled only before they are dispatched. Once the order has been shipped, cancellation requests cannot be accepted.
For any return, replacement, or refund-related queries, please contact us:
Phone: +91 79743 09417